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FAQ

  • Generic


    • How do you work?

      Every piece is hand made, with traditional techniques. We can not waste wood, even if it's the most sustainable material, so we try to use every little cut out.


    • Where do you produce?

      We produce in our workshop in Trieste. Come and visit us!


    • What kind of wood do you use for your products?

      We only use European timber, from certified sources. Do you have your own wood and you would like to use it? Let's talk about it!


  • Cutting Boards


    • Which wood species can I choose?

      For our boards we propose a selection of european timbers: acacia, beech, elm, oak walnut, maple and hornbeam. More than 250 combinations, we couldn't take all the pictures! We invite you to visit our WOODS page, which contains high quality images and specific informations.


    • My board's colour is slightly different from the image in your store

      That's the beauty of wood! Each piece is unique, even if cut from the same tree. Our images try to show all the color ranges, for further info go to WOODS page.


    • Is my boards a safe product?

      Your board is treated with a food-safe mineral oil. Furthermore, it is cutted from a single piece of wood, so there is no glue!


    • How should I wash my board?

      Avoid the dishwasher: high temperatures cause stress in wood's structure and remove the waterproof layer, allowing the detergent to penetrate deeply. It's better to wash it by hand with a dishwashing mild soap and allow to dry in a vertical position. Remember: never leave it soaking.


    • How should I treat my board?

      After some uses, you may notice that your board is loosing his rich colour. It's time to nourish it! Just a tablespoon of olive oil or any other food safe oil. Spread the oil with a cloth or kitchen paper, following the grain. Let it absorb for a few minutes, then remove any excess. In a moment you'll make it look new again.


    • May I request a custom board?

      Sure, send us an email. We will be happy to fulfill your request.


    • Do you produce restaurant supplies?

      We have already worked with many companies in the catering industry. Some examples? Salumare, IT, The Dome, Lemon Iceland, Acqua e Sale, Lo Scalo. Send us an email to get more detailed information about personalization and a dedicated price list.


    • What's the hole for?

      Which hole?


  • Tables


    • May I order a custom table?

      Sure, write us at info@vud-design.com


    • How do you produce your tables?

      Simple design, wood, glue, joints and a hole. Not even a screw! This is our 5 ingredients recipe for a good table. We only work by hand, with traditional techniques and high quality materials.


    • How do you finish your tables?

      We use three types of finishes: a water based varnish, a polyurethane based one, or natural oil. They all have a mat appearence, main difference is in manteinance. Even if it's always good to avoid liquids to remain on surface for a long time, Polyurethane finish completely closes the pores, so you don't have to worry about stains. Water based finish allows the pore to "breathe", so is a little less protective, but more natural. Oil finish is the most natural one, it really enhances the beauty of wood, but you'll have to take care of your table more frequently.


  • Payments, shipping and return policy


    • Wich payment method do you accept?

      All cards that are accepted by PayPal. Anyway, a PayPal account is not required. Maybe you prefer a bank transfer? Contact us.


    • Do you ship worldwide?

      Of course. Shipping costs depend on country and weight. You'll find them on the cart box. For outside Italy there is no free shipping, we will send you a little present for your kind understanding.


    • Ordering

      Please make sure that there are no mistakes in the order confirmation you'll recieve after every purchase. For any question contact us.


    • I've ordered my board. When will it be shipped?

      We try to have as many products as possible in stock, but some boards may be sold out. In this case you can back order it: it will be ready to ship within two weeks.


    • Returns

      If you are not happy with your purchase, you have 14 days to send it back. We do not accept returns of used boards.


  • Acacia

    Type Robinia pseudoacacia
    Colour Color can range from a pale greenish-yellow to a darker brown
    Weaving Medium
    Hardness High
    Sustainability Species of least concern
  • Ash

    Type Fraxinus excelsior
    Colour Heartwood is a light to medium brown color, apwood can be very wide, and tends to be a beige or light brown
    Weaving Medium to coarse
    Hardness Medium
    Sustainability From certified sources
  • Beech

    Type Fagus sylvatica
    Colour Pink to reddish brown heartwood, sapwood is creamy to pink
    Weaving Fine
    Hardness High
    Sustainability From certified sources
  • Cherry

    Type Prunus avium
    Colour Red to deep reddish brown heartwood, white to yellowish sapwood
    Weaving Fine, closed
    Hardness Medium
    Sustainability From certified sources
  • Chestnut

    Type Castanea sativa
    Colour Heartwood is a light to medium brown, sapwood is well-defined and is pale white to light brown
    Weaving Coarse
    Hardness High
    Sustainability Species of least concern
  • Elm

    Type Ulmus americana / ulmus rubra
    Colour Brown to dark brown, sometimes reddish heartwood
    Weaving Mostly coarse open grain
    Hardness Medium
    Sustainability Affected by a disease in Europe, but not an endangered species
  • Hornbeam

    Type Carpinus betulus
    Colour Color is nearly white. Pale yellowish brown heartwood isn’t clearly demarcated from sapwood
    Weaving Fine
    Hardness High
    Sustainability Species of least concern
  • Maple

    Type Acer campestre
    Colour Creamy white to grayish white sapwood, heartwood can be brown to greenish brown with some mineral streaks
    Weaving Fine, tight closed grain
    Hardness Medium
    Sustainability From certified sources
  • Oak

    Type Quercus robur
    Colour Heartwood is a light to medium brown, nearly white to light brown sapwood
    Weaving Coarse
    Hardness High
    Sustainability From certified sources
  • Pear

    Type Pyrus communis
    Colour Heartwood is a pale pink or light reddish brown, sapwood is slightly paler
    Weaving Fine
    Hardness Medium
    Sustainability Trees that do not give fruit are cutted down
  • Walnut

    Type Juglans regia
    Colour Heartwood can range from a lighter pale brown to a dark chocolate brown with darker brown streaks. Color can sometimes have a gray, purple, or reddish cast. Sapwood is nearly white.
    Weaving Fine
    Hardness Medium
    Sustainability Nearly all of the available lumber comes from cultivated trees

Web design and development
by Simone Ellero & Giovanni Pignoni

Photography
by Davide Maria Palusa

Typeset in Arial Grotesk
by Alfatype

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